Contact us
Please feel free to contact us with any questions, comments or concerns. Please fill out the form below and someone will be in contact with you as soon as we are available.
Additionally, you can reach us anytime through email: info@canadiantacklestore.com
Or, you can call during business hours at 705-259-7777. You are able to leave a message at any time.
Location:
We are located in Orillia, ON.
We do not have a store front. Seminars, pick ups and scheduled shopping are booked in advance.
Business and Pick up hours are: Monday-Friday 10-3
Canadian Tackle Store
10 Kitchener St
Orillia, ON
L3V 6Z9
Contact us
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!